Terms & Conditions

Welcome to KoelUma Bali. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with these terms, please do not use our website.

1. General Terms
These Terms and Conditions govern your use of the KoelUma Bali website and any bookings or services offered through it. KoelUma Bali reserves the right to update or modify these terms at any time without prior notice. Continued use of the website constitutes acceptance of these changes.

2. Booking Terms
By making a booking at KoelUma Bali, you agree to the following:

Reservation Confirmation: A booking is considered confirmed only when you receive a confirmation email from us.
Payment: Payment for your stay must be made in full according to the terms specified at the time of booking.
Cancellation Policy: Cancellations made 7 days before arrival will receive a full refund. Cancellations made after this period may incur a cancellation fee.

3. Pricing and Payments
All prices listed on our website are in Rupiah and subject to change. Any applicable taxes or service fees will be added at the time of booking. Payments are processed securely, and we accept various payment methods, including credit cards and online payment systems.

4. Use of Website
You agree to use the website for lawful purposes only and in a manner that does not infringe upon the rights of others. You must not:

Use the website in a way that violates applicable laws or regulations.
Engage in any activity that may damage or interfere with the functionality of the website.
Attempt to access restricted areas of the website or use any hacking or data extraction methods.

5. Intellectual Property
The content of this website, including images, text, logos, and trademarks, is the property of KoelUma Bali and is protected by copyright laws. You may not reproduce, distribute, or use any of the website's content without our prior written consent.

6. Limitation of Liability
KoelUma Bali is not liable for any direct, indirect, incidental, or consequential damages that may result from using the website or booking services. We make no representations or warranties about the accuracy, reliability, or availability of the website or its content.

7. Privacy and Data Protection
We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Third-Party Services
Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the content or practices of these third-party sites. We encourage you to read the terms and conditions of any third-party services you interact with.

9. Governing Law
These Terms and Conditions are governed by the laws of Indonesia. Any disputes arising from the use of this website or services shall be resolved in the competent courts of Indonesia