Privacy Policy

At KoelUma Bali, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect
We collect both personal and non-personal information when you visit our website or use our services. This includes:

• Personal Information: Name, email address, phone number, and other contact details when you make a booking or contact us.

• Non-Personal Information: Browser type, device information, IP address, and website usage data through cookies and analytics tools.

2. How We Use Your Information
Your information is used for the following purposes:

• To process and confirm your booking.

• To communicate with you regarding your stay, promotions, and updates related to KoelUma Bali.

• To improve our website, services, and customer experience.

• To comply with legal obligations or respond to a legal process.

3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, improve our services, and provide a more personalized experience. You can control cookie settings through your browser settings.

4. Data Security
We take reasonable steps to ensure that your personal information is protected from unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before sharing any personal information.

6. Your Rights and Choices
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us through the contact information provided below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the revised date.

8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please feel free to contact us at:

Email: koelumavillabali@gmail.com
Phone: +6281916361951

By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.

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